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Accessibility Statement

This statement was last updated on November 1st, 2025.

 

At Noor De Soie, we are committed to ensuring that our services and online presence are accessible to all individuals, including those with disabilities. We aim to provide a respectful, inclusive, and equitable experience for every client, whether they engage with us online or through in-home consultations and deliveries.

Our Approach

While we do not operate a physical retail showroom or public office, our business model focuses on personalized, in-home consultations and made-to-order deliveries. We strive to ensure that every client interaction — whether digital, by phone, or in person — is conducted in a manner that is accessible and accommodating.

Website Accessibility

We are continuously working to improve the accessibility and usability of our website for all users. Our goal is to align with recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ensuring compatibility with common assistive technologies including screen readers, voice recognition software, and text enlargement tools.

 

If you experience any difficulty accessing content, navigating the website, or viewing information, please contact us — we are happy to provide assistance or alternate formats as needed.

Consultation & Service Accessibility

Because Noor De Soie provides on-site consultations and home deliveries, we strive to accommodate each client’s accessibility needs individually.

Examples include:

 

  • Scheduling consultations at accessible times and locations.

  • Providing virtual consultations via video or phone where preferred.

  • Making reasonable accommodations for communication or mobility needs.

 

 

We are committed to ensuring every client feels comfortable, respected, and supported throughout the design and delivery process.

We are continuously working to improve the accessibility and usability of our website for all users. Our goal is to align with recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ensuring compatibility with common assistive technologies including screen readers, voice recognition software, and text enlargement tools.

 

If you experience any difficulty accessing content, navigating the website, or viewing information, please contact us — we are happy to provide assistance or alternate formats as needed.

Feedback & Requests

We welcome feedback on the accessibility of our website and services.

If you encounter any barriers or require assistance accessing our offerings, please contact us:

 

Noor De Soie

Email: lisa@noordesoie.design

Phone: 416-262-5252

Location: Toronto, Canada / New York, USA

Website: www.noordesoie.design

 

We aim to respond to accessibility inquiries within 2–3 business days.

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