Privacy Policy

1. Information We Collect

 

We collect personal and non-personal information in the following ways:

 

a. Information You Provide

 

When you:

 

• Make a purchase or request a quote

• Contact us by email, phone, or form submission

• Subscribe to our newsletter or updates

 

You may provide:

 

• Name, email address, phone number

• Shipping and billing address

• Payment information (processed securely through third-party payment processors)

• Design preferences or project details

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b. Automatically Collected Information

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When you visit our website, we may automatically collect:

 

• IP address and browser type

• Device information

• Site usage data (e.g., pages viewed, time on site)

• Cookies and similar tracking technologies

 

 

2. How We Use Your Information

 

We use the information we collect to:

 

• Process and fulfill orders or service requests

• Communicate with you about your order, inquiry, or booking

• Send marketing updates (if you’ve opted in)

• Improve our website and customer experience

• Comply with legal obligations and prevent fraud

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We will only use your information for the purpose for which it was collected, unless otherwise permitted by law or with your consent.

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3. Sharing of Information

 

We do not sell or rent your personal information.

We may share limited information with:

 

• Service providers (e.g., shipping companies, web hosting, payment processors)

• Professional contractors (when required for custom design fulfillment)

• Legal authorities (if required by law or to protect our rights)

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All third-party providers are contractually obligated to keep your information secure and use it only for the services they perform for us.

 

 

 

 

4. Cookies and Tracking

 

Our website uses cookies to enhance user experience and analyze site traffic.

You can adjust your browser settings to disable cookies; however, some features of the site may not function properly.

 

Analytics tools (like Google Analytics) may collect non-identifying information such as time on page and geographic region to help us understand site usage and improve services.

 

 

 

 

5. Data Storage and Security

 

We store your information on secure servers and take reasonable administrative, technical, and physical safeguards to protect it against unauthorized access or disclosure.

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While no online system is completely secure, we follow industry best practices to protect your data during transmission and storage.

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6. International Data Transfers

 

As our operations may include both Canada and the United States, your personal information may be transferred and processed in either country. We ensure all data transfers comply with Canadian PIPEDA standards and applicable U.S. privacy laws.

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7. Your Rights

 

Depending on your location, you may have the right to:

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• Access and request a copy of your personal data

• Request corrections or updates

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal retention requirements)

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To exercise these rights, please contact us at lisa@noordesoie.design.

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8. Email Marketing & Communications

 

By subscribing to our newsletter or updates, you consent to receive occasional promotional communications from us. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

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9. Third-Party Links

 

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies when visiting external links.

 

 

 

 

10. Updates to This Policy

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We may update this Privacy Policy periodically. The “Effective Date” above reflects the most recent version. Continued use of our website or services after any updates indicates acceptance of the revised Policy.

 

 

11. Contact Us

 

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

 

Noor De Soie

Email: lisa@noordesoie.design

Phone: 416-262-5252

Location: Toronto, Canada / New York, USA

Website: www.noordesoie.design